Protection for Your Family

Protection for Your Family

Family Sense gives you peace of mind knowing your kids' digital world is safe - from texting to social networks.

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Locate your child on a map with a single click and set check-ins and geo-fences, so you know they’re safe wherever they go.

FREE 30 day trial, then only $9.95 a month†


With these exciting features, Family Sense® is another reason why Constant Guard® by XFINITY®
delivers the most comprehensive online protection of any Internet provider:

Mobile Devices

  • Easily review text messages, mobile contacts, images, and apps*.
  • Gain a better understanding of when and how the phone is used.
  • Stay up-to-date with translations of non-intuitive "teen speak".

Location Services

  • Track your child’s smartphone on the Family Map.
  • Schedule location check-ins.
  • Know when your child reaches or departs specific locations.

Getting Started


Get started on your free trial exclusive for XFINITY® Internet customers.


Create your child’s social and mobile profile and set up notification preferences.


To access your online dashboard and manage your settings log in here.

Product Specifications

  • Parents don't need a social network account or smartphone to use Family Sense®
  • No new username/password needed - your Comcast login will take you there!
  • The product can monitor up to four (4) children
  • Questions and Support

Minimum Requirements

  • You can currently connect your child's Facebook, Twitter and Instagram™ accounts.
  • Mobile/Location apps are currently available for your child's Android™ and iPhone® mobile phones with the following qualification:
    *Review of text messages and apps is currently available only for Android phones.

Powered by, a trusted provider of online safety tools for children.

† Not available in all areas. Requires subscription to XFINITY Internet service. After the free trial, regular rates apply unless you cancel your subscription before your next billing date. Pricing subject to change. Taxes are extra. You may cancel your subscription at any time from your Family Sense settings tab. Call (888) 972-6178 for additional details and restrictions. Family Sense is a registered trademark of Comcast. This application uses the Instagram™ API and is not endorsed or certified by Instagram or Instagram, Inc. All Instagram™ logos and trademarks displayed on this website are property of Instagram, Inc. Android is a trademark of Google Inc. iPhone is a registered trademark of Apple Inc.