Protection for Your Family


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With these exciting features, Family Sense® is another reason why Constant Guard® by XFINITY® delivers the most comprehensive online protection of any Internet provider:

Social Networks1

  • In one place, see your child's Facebook, Twitter and Instagram™ activities, photos and friends
  • Be informed by email regarding potentially risky online situations, including cyber-bullying

Mobile Devices2

  • Easily review text messages, mobile contacts, images and apps*
  • Gain a better understanding of when and how the phone is used
  • Stay up-to-date with translations of non-intuitive "teen speak"

Location Services2

  • Track your child's smartphone on the Family Map
  • Schedule location check-ins
  • Know when your child reaches or departs specific locations
How It Works

Step 1

Get started on your 30 day free trial exclusive for XFINITY® Internet customers.

Step 2

Create your child's social and mobile profile and set up notification preferences.

Step 3

To access your online dashboard and manage your settings login here.

Product Specifications
  • Parents don't need a social network account or smartphone to use Family Sense®
  • No new username/password needed - your Comcast login will take you there!
  • The product can monitor up to four (4) children
Minimum Requirements
  1. You can currently connect your child's Facebook, Twitter and Instagram™ accounts.
  2. Mobile/Location apps are currently available for your child's Android™ and iPhone® mobile phones with the following qualification:
    *Review of text messages and apps is currently available only for Android phones.

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† Not available in all areas. Requires subscription to XFINITY Internet service. After the free trial, regular rates apply unless you cancel your subscription before your next billing date. Pricing subject to change. Taxes are extra. You may cancel your subscription at any time from your Family Sense® settings tab. Call (888) 972-6178 for additional details and restrictions. Family Sense® is a registered trademark of Comcast. This application uses the Instagram API and is not endorsed or certified by Instagram or Instagram, Inc. All Instagram logos and trademarks displayed on this website are property of Instagram, Inc. Android is a trademark of Google Inc. iPhone is a registered trademark of Apple Inc.