Dedicated Support

Customer Security Assurance Department

The Customer Security Assurance organization is here to help you have a safe and secure online experience. This dedicated group of security professionals responds to issues pertaining to phishing, spam, infected PCs (commonly referred to as "bots"), online fraud and other security issues.

Business Hours: 6:00am – 2:00am EST
7 days a week
Contact: (888) 565-4329

Comcast Legal Response Center

The Comcast Legal Response Center is the company's point of contact for assisting Law Enforcement Agencies and parties to civil litigation with legal requests and emergency release of subscriber information for Comcast High Speed Internet, Comcast Voice Services, and Comcast Cable television. Comcast processes all requests in strict compliance with applicable laws, regulations, policies, and terms of service.

Location: 650 Centerton Road, Moorestown, NJ 08057
Business Hours: 8:30am – 5:00pm EST
Monday - Friday
Contact: (866) 947-8572

*After Hours Emergency: If you are a law enforcement agent seeking immediate assistance due to imminent loss of life or serious bodily injury, please contact the Comcast Security Response Center (24x7) at 877-249-7306.