Dedicated Support

Dedicated Support

Customer Security Assurance

The Customer Security Assurance organization has been established to ensure a safe and secure online experience for Comcast customers. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected PCs (commonly referred to as "bots"), online fraud and other security issues.

How to contact the Comcast Customer Security Assurance Department:

Business Hours: 6:00am – 2:00am EST
7 days a week
Contact: (888) 565-4329

Comcast Legal Response Center

Location: 650 Centerton Road, Moorestown, NJ 08057
Business Hours: 8:30am – 5:00pm EST
Monday - Friday
Contact: (866) 947-8572

*After Hours Emergency: If you are a law enforcement agent seeking immediate assistance due to imminent loss of life or serious bodily injury, please contact the Comcast Security Response Center (24x7) at 877-249-7306.

Report Cyberbullying

XFINITY Internet can assist in your Online Harassment Investigation, along with your local law enforcement.

Learn More About Cyberbulling »

Report Phishing Issues

We have easy-to-use tools to help you avoid phishing attacks. Learn what steps to take to report a fraudulent email.

Learn More About Reporting Phishing Scams »